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How tk188 Handles Your Personal Data

Your privacy matters to us. This policy explains exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use the lobby — and what we do with it.

Account data handled securelybKash, Nagad, Rocket payment data protectedNo data sold to third partiesRight to request your dataContact us to update or remove records
tk188 How tk188 Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We use SSL encryption across all account pages and payment flows, so data moving between your device and our servers — including bKash and Nagad wallet confirmations — is protected in transit. Account access is secured by a one-time password sent to your registered mobile number each time you log in from a new device. We review data retention schedules periodically, and inactive accounts are flagged for our internal review process before any data is removed. You have the right to ask what we hold and to request corrections.

SSL Encryption

All data you share — account details, bKash deposit confirmations, Rocket withdrawal requests — travels over SSL-encrypted connections so it cannot be intercepted in transit.

Account Security via OTP

Every new device login triggers an OTP sent to your registered mobile number. This step stops unauthorised access even if your password is compromised.

Data Retention Policy

We keep your records while your account is active and for a set period after closure. You can ask us what we hold at any point by contacting support through live chat or email.

No Third-Party Data Sales

Your personal data — name, contact details, payment wallet records — is never sold or rented to unaffiliated third parties for commercial purposes. Period.

PRIVACY CONTACT

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is here to help. You can reach us through live chat inside your account, by email, or through the help section in the mobile lobby. When your query is about a specific payment — such as a bKash deposit record or a Nagad transaction that appears in your history — include your account username so we can locate the correct records quickly.

Live Chat Open the chat icon inside your account dashboard. Our team can locate your data records, verify wallet entries and respond to privacy requests directly.
Email Support Send your data request or privacy concern to our support email. Include your registered account name so we can match your bKash, Nagad or Rocket records accurately.
Help Section The help section in the mobile lobby lists privacy FAQs and a direct form to submit data access or deletion requests without needing to contact support separately.

Common Questions About This Privacy Policy

These are the questions we hear most often about how tk188 handles personal data, wallet records and account privacy. If your question is not covered here, live chat is the fastest way to get a direct answer.

We collect your name, contact details and the payment method you register — bKash, Nagad or Rocket. Device data and session logs are also recorded automatically when you access the lobby.

Yes. Transaction records for bKash, Nagad and Rocket are stored in your account history and protected by SSL encryption. We do not store full wallet PINs or credentials on our servers.

You can request your data at any time. Contact us via live chat or email with your account username and we will compile the records we hold and respond within a reasonable timeframe.

Submit a request through live chat, email or the help section form. Include your account username. We will verify your identity and process corrections or deletions in line with our internal retention schedule.

We do not sell or rent your personal information to unaffiliated third parties. Data may be shared only with service providers who help us operate the platform, under strict data handling agreements.

Records are kept while your account is active and for a defined period after you close it. You can ask us about the specific retention period that applies to your account through our support channels.
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Privacy Policy

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Access may be available only where local law permits.